Privacy Policy
Our privacy policy and how we use your data
Last updated: December 28, 2024
1. Introduction
This Privacy Policy explains how 02Viral ("we," "us," or "our") collect, use, and protect your personal information when you use our websites, products, and services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and password when you create an account
- Payment Information: Billing details processed securely through Stripe (we do not store your full credit card number)
- Communications: Information you provide when contacting us for support
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, and actions taken within our services
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and referring URLs
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve our products and services
- Detect and prevent fraud or abuse
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party services that help us operate our business (e.g., Stripe for payments, Supabase for data storage, Resend for email)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of data in transit using TLS/SSL
- Secure password hashing
- Regular security assessments
- Limited access to personal data on a need-to-know basis
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
To exercise these rights, contact us at support@02viral.com.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@02viral.com